Answer repeated questions
Prices, location, hours and delivery in seconds, with the same quality every time.
AI chatbot · WhatsApp and website
An AI chatbot that answers your WhatsApp while you're busy
Most customers ask the same things: price, location, hours, delivery. A chatbot trained on your business replies instantly in Arabic and English, books, takes orders and hands ready buyers to your staff.
- Arabic, Gulf dialect & English
- WhatsApp Business
- Human handover
- Works 24/7
The 30-second answer
An AI chatbot replies to customer messages automatically, but it understands questions in the customer's own words instead of fixed buttons and answers from your information: prices, services, hours and policies. It works when the information is up to date, its limits are clear and it hands sensitive cases or ready buyers to staff.
7 jobs a chatbot takes off your team
Each job is linked to the Q-DASH service that builds it.
Book and confirm appointments
Offers free slots, records the booking and sends a reminder.
Take orders
Collects item, quantity and address, and sends a tidy order to your team or system.
Qualify leads
Asks about budget, need and timing so sales only gets ready buyers.
Reply to Instagram DMs
The same assistant answers enquiries from ads and posts.
Chat on your website
A website chat window that answers visitors and moves them to WhatsApp or a form.
Follow up after the chat
An SMS or WhatsApp follow-up for people who asked but didn't book, timed well and with consent.
Not sure where to start?
Tell us your business and what takes most of your time; we'll suggest the right first step.
Chat with us on WhatsAppFrom a customer message to a confirmed booking in a minute
How a chatbot connected to WhatsApp and your booking system works.
- 1 Customer writesIn any wording or dialect
- 2 Understands intentPrice, booking, complaint or order
- 3 Answers from your infoOnly your approved list and policies
- 4 Takes actionBooks or records the order
- 5 Hands over when neededTo staff with a chat summary
Classic auto-reply, AI chatbot or staff only?
Each has its place; the best setup usually combines the chatbot with your staff.
| Button auto-reply | AI chatbot | Staff only | |
|---|---|---|---|
| Understands free text? | No, fixed buttons and options | Yes, in Arabic, English and dialect | Yes |
| Available after hours? | Yes | Yes, 24/7 | No |
| Books or takes orders? | Limited | Yes, when connected to your system | Yes, manually |
| Best for | Very simple menus | Repeated questions, bookings, orders | Sensitive cases and negotiation |
How does a business like yours use a chatbot?
Choose your industry to see practical examples and a prompt to try now.
Restaurants & cafés
- Sends the menu and takes the order with details and address
- Table bookings with party size
- Answers opening hours, delivery times and offers
Try this prompt
Write 10 questions customers ask [restaurant name] on WhatsApp, each with a short, friendly chatbot reply.
Clinics & medical centres
- Booking, confirming and rescheduling
- Service, price and accepted insurance info
- Any medical question goes straight to the doctor or reception
Try this prompt
Write rules for a clinic chatbot: what it answers, what it hands straight to reception, and the handover sentence.
Real estate
- Asks budget, area and number of rooms
- Sends matching listings and books viewings
- Replies instantly to ad enquiries
Try this prompt
Design 5 questions a real estate chatbot asks to qualify a tenant or buyer in Qatar, in a logical, friendly order.
Online stores
- Order status, delivery and returns
- Help choosing the right size or product
- Recovering abandoned carts with a friendly message
Try this prompt
Write chatbot replies for my store's return policy: [policy]. Three versions: short, detailed and for an upset customer.
Home businesses
- Answers orders while you're busy preparing
- Sends prices, photos and payment method
- Collects orders into one tidy list
Try this prompt
Write a welcome message for a home [business type] chatbot offering 3 options: order, prices, speak to the owner.
Service companies
- Receiving quote requests and collecting details
- Booking meetings or technical visits
- Order status updates for existing clients
Try this prompt
Write the questions a chatbot should ask to collect everything our team needs to quote for [service].
Is your business ready for an AI chatbot?
Answer and get a recommended first step.
6 prompts to prepare your chatbot's knowledge
Replace the [brackets] with your details and paste into ChatGPT, Gemini or Claude.
01FAQ list
Here are real WhatsApp customer messages: "[paste]". Extract the 15 most repeated questions and rank them by importance.
02Replies in your brand voice
Write short replies to these questions: [questions]. Tone: [friendly/formal]. In simple Gulf Arabic and English, with no promises outside our policy.
03Handover rules
List the cases a chatbot must hand to a person immediately for a [business type], with a polite handover sentence for each.
04Welcome message
Write 3 short welcome messages for the [business] chatbot in Qatar, each ending with two or three options for the customer.
05After-hours reply
Write an after-hours chatbot reply that answers if it can and takes the customer's number for the team to call in the morning.
06Test your chatbot
Pretend you're a difficult customer. Write 10 varied messages (vague question, complaint, discount request, slang) to test a [type] chatbot.
4 mistakes that make customers hate chatbots
No way to reach a person
The worst experience is being stuck with a bot. Make handover to a person clear and fast.
Outdated information
An old price or expired offer damages trust. Update the information with every change.
Promises you can't keep
Stop the bot from offering discounts or guarantees that aren't in your policy.
Ignoring consent and privacy
Use official WhatsApp Business and send marketing only to people who opted in. In Qatar, Law No. 13 of 2016 governs personal data protection.
We start small, measure, then grow
No huge projects on day one. A clear result, then the next step.
- 1Discovery callWe review your messages and spot repeated questions.
- 2Prepare the knowledgeWe organise prices, policies and handover rules with you.
- 3Build & testWe connect it to WhatsApp and test with real questions before launch.
- 4Launch & improveWe review conversations and keep improving replies.
Chatbot questions from Qatar businesses
What is the difference between an AI chatbot and WhatsApp Business auto-replies?
Auto-replies send a fixed message or button menu. An AI chatbot understands questions in any wording, answers from your information and can book or record orders when connected to your system.
Does the chatbot understand the Gulf dialect?
Yes. Modern models understand Modern Standard Arabic, the Gulf dialect and English, and the reply style can match your brand.
Can it use my current WhatsApp number?
Usually yes, through the official WhatsApp Business API, with some conditions depending on the number. We explain the options in the discovery call.
What happens when the chatbot doesn't know the answer?
It apologises politely and hands the chat to a person with a summary, instead of guessing a wrong answer.
Does it work on Instagram and the website too?
Yes. The same knowledge and rules can serve WhatsApp, Instagram DMs and a chat window on your website.
How long does setup take?
It depends on how ready your information is and how many tasks it handles. A FAQ bot is faster than one connected to bookings or orders. We confirm timing after the discovery call.
Is a chatbot right for small businesses?
Yes, if messages are many and repetitive. If they are few, we start with simple quick replies and grow later.
Your customers are writing now… do they get a reply?
Send us your business type and the question you hear most, and we'll suggest the right chatbot setup.
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